SHIPPING & RETURNS

Shipping Policy

Most of our orders are shipped out via USPS First Class or USPS Priority Mail depending on the weight of the package and the destination.  Occasionally we will also use UPS but for what we ship, the USPS tends to be the better option.  Once your order is shipped we will supply you with a tracking number so you know when your nerdy goodies will arrive.

Return & Exchange Policy

We want all of our customers to be happy with the purchase they make from us.  We never want you to be stuck with something you are disappointed in or that doesn't fit so returning or exchanging is super simple.  As long as the item is still in new condition, contact us at help@nerdfactory.com and someone will help you with the process.  Let them know what is wrong and what your ideal resolution is and we will do our best to make it right.

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